View and download our user manual here.

Contact your local gas provider, if you have no account please complete this form and we will get back to you in less than 48 hours. Please mention in the form: Machine number / address / contact person / where is the machine placed.

Please complete this form and we will get back to you in less than 48 hours.
Please mention in the form: Machine number / address / contact person / where is the machine placed.

Try this quick fix and if the problem persists please call our hotline:

1. Restart the machine by pulling out the plug

2. Wait 10s

3. Plug in again and wait

Try this quick fix and if the problem persists please call our hotline:

1. Restart the machine by pulling out the plug

2. Wait 10s

3. Plug in again and wait.

We regret to see you go. We value your feedback and would appreciate any insights you can share about your experience with us. Our team is always here to assist you, should you ever reconsider or require assistance in the future.

To end your contract please contact the BE WTR contact mentioned in your contract or fill this form.

Follow these steps:

1. Locate the leak

2. If it’s the drip tray, drain it

3. If not, turn off the water supply and contact us.

If you need to change your invoice information, please add the new directives in the message bloc and we will update your informations.

Maintenance needs to be done at least once a year. To ensure optimal safety and water quality our technicians will contact you before service is due to find the most convenient solution.