The proposition of the government would be asking restaurants and cafes to offer drinking water in glasses or refill containers, rather than leaving them to rely on single-use plastic bottles.
In 2021, “consumers are more confident about asking for bottles to be refilled, with over half (57%) feeling comfortable making this request as a customer in 2021" (+22 pts. vs 2017). "However, just over a third (36%) still feel uncomfortable, representing the need for continued education and communication about consumer rights in this area." (+1 pts. vs 2017)
Read the full article here: Thames 21